I didn't even know this was possible, but today I was supposed to get a 272 SB deposit for a purchase made in November. On the Shop & Earn tab it shows that it deposited 272 SB today. But in the "My SB" tab it shows that it only gave me 72 SB and that other 200 SB just seems to be missing. So apparently, they type these in manually. You might want to compare your "My SB" numbers with your "My Shop & Earn" numbers to make sure they are the same.
And yes, I submitted a ticket.
Submitted December 26, 2016 at 03:40PM by trent82 http://ift.tt/2ixAgbU
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